[et_pb_section fb_built=”1″ admin_label=”Frequently Asked Questions” _builder_version=”4.16″ background_color=”#f8fbfe” custom_padding=”54px|0px|57px|0px||” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ width=”100%” custom_padding=”11px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ global_colors_info=”{}”][et_pb_image src=”http:\/\/portalable.com\/wp-content\/uploads\/2024\/08\/logo-simple-red-trans.png” title_text=”logo-simple-red-trans” align=”center” _builder_version=”4.27.0″ custom_margin=”||-1px|||” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.0″ text_font=”Times New Roman||||||||” text_text_color=”#0C71C3″ text_line_height=”1.8em” text_orientation=”center” custom_margin=”||5px|||” global_colors_info=”{}”]<\/p>\n
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[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.0″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”18px” text_line_height=”1.8em” header_font=”||||||||” header_text_align=”left” header_text_color=”#535b7c” header_font_size=”45px” header_line_height=”1.4em” header_2_font=”Nunito Sans|700|||||||” header_2_text_color=”#535b7c” header_2_font_size=”35px” header_2_line_height=”1.3em” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ _builder_version=”4.16″ custom_padding=”15px||15px|” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color_gradient_direction=”243deg” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion_item title=”How does adding the provider’s address help me?” open=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Adding the provider’s address can assist you with GPS information when setting out for an appointment, ensuring that you have accurate directions and location details.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Why should I add the provider’s phone number?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Including the provider’s phone number ensures that you have their contact information at your fingertips, especially useful in case the number isn’t saved in your contacts or if you lose your phone.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the benefits of adding the Portal Website?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Adding the Portal Website allows you to easily link to your provider’s web page, making it convenient to access your provider\u2019s online services directly from the portal.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ background_color_gradient_direction=”243deg” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion _builder_version=”4.27.0″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Is Portalable free?” open=”on” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
Yes. We depend on advertising for our revenue so you may use Portalable free of charge.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Is my information secure on Portalable?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
Yes. We use the most up to date encryption practices on secure servers to ensure that we protect your data.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=” Do I have to enter all the information on the %22Add Portal%22 pop-up?” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n
No. You can add as much or as little information as you would like, but we suggest adding as much information as possible to maximize the usefulness of the portal.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”My doctor’s portal is an app. How can I list it as a web page on your site?” _builder_version=”4.27.0″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n
You can usually find a web based site address on the portal invitation email sent to you by the provider. Cut and paste the web address given to you on the portal invitation email under “Portal Website”. Please contact\u00a0us if you need\u00a0further assistance.<\/span><\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Nunito Sans||||||||” text_text_color=”#959baf” text_font_size=”16px” header_font=”Nunito Sans|700|||||||” header_text_align=”center” header_text_color=”#535b7c” header_font_size=”45px” header_line_height=”1.4em” header_2_font=”||||||||” text_orientation=”center” max_width=”700px” module_alignment=”center” global_colors_info=”{}”]Still have questions? We can help you keep track of all your medical portals! If you have a medical emergency, call 911. Frequently Asked QuestionsAdding the provider’s address can assist you with GPS information when setting out for an appointment, ensuring that you have accurate directions and location details.Including the provider’s phone number ensures that you have their […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portalable.com\/index.php?rest_route=\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portalable.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portalable.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portalable.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/portalable.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16"}],"version-history":[{"count":6,"href":"https:\/\/portalable.com\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":81,"href":"https:\/\/portalable.com\/index.php?rest_route=\/wp\/v2\/pages\/16\/revisions\/81"}],"wp:attachment":[{"href":"https:\/\/portalable.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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